Free Doctor Consult

Consult with a doctor on your time.

Private online testing is a great convenience, but must be authorized, counseled, and treated by board-certified physicians with clinical experience. You have the right to professional medical care. We feel so strongly about it that we include a free doctor phone consultation for anyone who has a positive test result, excluding positive Herpes 1 (HSV-1) tests.

How does the phone consultation with a doctor work?

When your results are ready, you'll receive an email with login instructions. If your test results are negative, you'll be able to view your results immediately. If you test positive, a doctor will review them with you by phone, excluding Herpes 1 (HSV-1) tests. You can choose to have a physician call you back within three hours or make an appointment for a time that's convenient for you. The doctor will explain your results, ask followup questions, and provide counsel on treatment and further testing, if necessary.

Can the doctor write a prescription for medication if I need it?

Yes, the doctor may write a prescription to treat certain STDs. The decision to write a prescription for medication is based on a variety of factors and is always at the sole discretion of the doctor.

Can I call the doctor again if I need to ask more questions?

After your initial physician consultation, you'll be able to send a follow-up email if you have additional questions. You'll also be able to access Personal Health Manager, an online health management, for 30 days. Call us at (888) 215-9543 to learn more about the Personal Health Manager tool.

I'm not sure which tests are right for me. How should I decide?

The fastest and easiest way to find out which tests are right for you is to use our Test Recommender online. This short questionnaire is powered by the CDC, following their most recent guidelines for screening.