Your Privacy

There is nothing more personal than your sexual health.

The Health Insurance Portability and Accountability Act, better known as "HIPAA", was passed into law in 1996. The law reflects and addresses the very real concerns that Americans have about their medical privacy. We take your right to privacy very seriously and go to great lengths to ensure unparalled confidentiality before, during and after you get tested for HIV and other STDs.

Site and Data Security

• Your lab tests and results will not appear on your permanent medical records without your explicit permission.
• Your lab tests and results will not appear in any insurance records.
• We will not sell or rent your personal data.
• We keep credit card information safe never storing anything other than the last four digits and transferring all financial information using a Secure Socket Layer (SSL encryption).
• We destroy all personal results data after 90 days.
• Many systems integrations use an HL-7 interface, the industry-standard for secure personal health information data transaction. All systems integrations occur over SSL.
• Links to Other Sites. Our websites may contain links to other sites. Please be aware that STD Test Express is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Getting Tested

• The staff at Labcorp's Test Centers draw specimens for a variety of tests. People in the waiting area will not know why you are there.
• The Test Request form for Labcorp is "client billed" and will not be submitted to an insurance company.

Billing

• If you paid by credit card, you will be billed by "PHN Services". STD Test Express will not appear in the subject line of an email or on your credit card statement.

Communication

• Our emails to you are always discreet. In the course of informing you your results are ready, we do send you emails. The sender is "PHN Services". We use this name (the same as what shows on your credit card statement) to safeguard your privacy. Unless we have your express permission, we will only email you as it pertains to orders you have placed and your order status.
• We will not mail you unwanted information. We will never mail anything to your home address, all written communication is sent via email. All email communication and billing information will come from "PHN Services".
• We will not call you with marketing solicitations or unnecessary status updates. STD Test Express provides telephone access for your questions from 8:00 - 5:00 Central time Monday thru Friday. We do not support outbound telemarketing. We use email to communicate with you about general test and order status. If we do need to use the telephone because we have not been able to reach you via email, we do so with great discretion and never leave an identifying message.

Please review our privacy policy for more detail on how we keep your personal information private.